CRM Retention Specialist
CRM
3+ years of experiance
remote
MAYFLOWER STARTUPS
Mayflower is a technology company that alters the entertainment industry to a new level of perception and engagement.
We are building the future of live entertainment. We believe that by providing people with the best and highest-quality live streaming experience in entertainment, we can tackle the world’s “problems” better, together!
So, now we are looking for a CRM Retention Specialist. We are constantly trying to improve our communications using real time communications, AMP, PWA push technologies.
Responsibilities
- Create HTML email templates across 40+ email clients and support them from Figma;
- Setup and manage marketing direct campaigns (email, push, etc.);
- Collaborate closely with various product areas and other cross functional teams on improvement of communications and customer's journey;
- Analyze daily, weekly, and monthly results; report on insights and ways to optimize campaigns;
- Integrations and building logic for trigger communications in CDP/CRM system.
Requirements
- 3-5 years of tactical, hands-on experience in email marketing and marketing automation administration developing and implementing automated marketing campaigns;
- Strong understanding of the latest trends, challenges, and capabilities in the marketing automation and email marketing space;
- Ability to define, interpret and manage patterns of customer behaviour;
- Knowledge of HTML/CSS/media query across multiple browsers and platforms;
- Deep understanding of emerging technologies and best practices in CRM;
- Flexible and focused on solutions;
- Intermediate English;
- SQL knowledge is plus.
Conditions
- Unique opportunity to build your career among the best professionals on the market;Language courses, the company rewards programs;
- Opportunity to work remotely;
- Constant education & leveling up your skills.
Recruitment process
- HR Interview (40 mins);
- Interview with Teamlead (1 hour);
- Test task;
- Final interview (45 mins).