German-speaking Community Manager
Mayflower is a technology company that alters the entertainment industry to a new level of perception and engagement. How do we do it?
With the power of cutting-edge technologies. Our global IT products are made by an in-house team of passionate techies. They love working hard to deliver the best user experience. Improving features until they perform excellently is in our DNA. We profit from our work, but money doesn’t directly dictate our development. We’re up for experiments — that’s how we stay the industry pioneers.
About the Role
We are looking for a passionate and proactive Community Manager to lead and grow our German-speaking community. You will be the bridge between our product team and the community, ensuring our users are engaged, heard, and supported. This is a unique opportunity to shape a growing community in a fast-paced, international environment.
Responsibilities
- Community Building: Form and develop a thriving German-speaking community.
- Outreach & Engagement: Attract new members and ensure an inclusive, vibrant atmosphere.
- Event Participation: Attend offline events and engage with community members face-to-face.
- Channel Management: Moderate and manage existing Discord and Telegram channels.
- User Support: Actively interact in chats, help onboard new members, and provide friendly support.
- Feedback Loop: Gather and share user feedback to improve our platform’s functionality.
- Conflict Management: Prevent and resolve community conflicts with professionalism.
- Localization Support: Review German translations on the website and report any inaccuracies.
- Analytics & Activities: Monitor community metrics and conduct engagement activities to foster participation.
Requirements
- German language proficiency at a native level
- 1+ year of experience as a Community Manager, Content Manager, or Social Media Manager in an online project.
- English proficiency at B2 level or higher—our internal team communicates primarily in English.
- Proficient in or familiar with Telegram and Discord—a major plus!
- Highly literate, attentive, and empathetic with a keen eye for community sentiment.
- Self-driven and proactive—you take ownership and don’t wait to be told what to do.
- Excellent communicator—diplomatic, open-minded, and emotionally intelligent.
- Skilled in conflict resolution and creating an environment of psychological safety.
Conditions
We know that top talent thrives in the right conditions, so here's what you can expect when joining us:
- Full remote work.
- Competitive compensation with a service contract.
- Transparent performance reviews twice a year, with bonus opportunities and salary adjustments.
- An annual allowance that you can use for home office improvements, sports activities, equipment upgrades, and more—tailor it to what benefits you most.
- Investment in your development: paid language courses, access to various learning platforms, and a mindfulness benefit, including psychological support with 50% coverage.
- Career growth in a fast-scaling project with opportunities to influence technical decisions.
- A culture of recognition: our peer reward program celebrates contributions from across the team.
Recruitment process
- Interview with HR (30 minutes);
- Final interview (1 hour).
- Test task.