German-speaking Community Manager
Mayflower is a technology company that alters the entertainment industry to a new level of perception and engagement. How do we do it?
With the power of cutting-edge technologies. Our global IT products are made by an in-house team of passionate techies. They love working hard to deliver the best user experience. Improving features until they perform excellently is in our DNA. We profit from our work, but money doesn’t directly dictate our development. We’re up for experiments — that’s how we stay the industry pioneers.
We are proud of our core and supporting products like our own payment system, AR/VR, Machine Learning, Computer Vision expertise, and more.
We are looking for a German-speaking Community Manager.
We already have a large CM community in the US / Central Asian Cooperation / South Korea / Japan / Latin America / Europe / Australia. We use English for our general communication and we are responsible for making our community thrive and feel comfortable.
Responsibilities
- Forming and developing project German-speaking community;
- Attracting new people to the community.
- Attend offline events and meet with community representatives.
- Providing feedback to the German-speaking market: moderating, managing, and developing existing Discord and Telegram channels.
- Active interaction with chat participants, helps in the adaptation of new participants;
- Analyzing metrics and conducting activities within chat rooms and community;
- Conflict resolution;
- Gathering feedback on what could be improved in the existing functionality and platform;
- Localizing and adapting the site for German-speaking users: check new translations and report if you notice a mistake on the site in the existing ones.
Requirements
- Knowledge of the German languages at the level of a native speaker;
- Experience in a similar position of 1 year or more (Community Manager, Content Manager or SMM) on an online project;
- English level B2+ (we use English as a main language for communication);
- Knowing Telegram and Discord can be a big plus;
- Literacy, attentiveness and sensitivity to people;
- Proactivity and independence;
- Excellent communication skills: openness, tactfulness, friendliness, diplomacy and inner liberation;
- Understanding how to solve a conflict or prevent it.
Conditions
- Professional development in a rapidly growing project;
- Flexible working hours;
- Opportunity to work remotely;
- Constant education & leveling up your skills;
- Attendance at events and the opportunity to travel;
- Unique opportunity to build your career among the best professionals on the market.
Recruitment process
- Interview with HR (30 minutes);
- Final interview (1 hour).
- Test task.