Payments and Fraud Analyst
Mayflower is a technology company that alters the entertainment industry to a new level of perception and engagement. How do we do it?
With the power of cutting-edge technologies. Our global IT products are made by an in-house team of passionate techies. They love working hard to deliver the best user experience. Improving features until they perform excellently is in our DNA. We profit from our work, but money doesn’t directly dictate our development. We’re up for experiments — that’s how we stay the industry pioneers.
We are proud of our core and supporting products like our own payment system, AR/VR, Machine Learning, Computer Vision expertise, and more.
We are looking for a Payments and Fraud Analyst
Responsibilities
• Monitor our automated fraud system and review suspicious users;
• Chargeback handling, review, and representation;
• Customer support for payments and fraud related issues;
• General assistance to the Finance and Risk Department;
• Rotating 24/7 Shifts.
Requirements
• Minimum 1 year of experience in Online Customer Support, Banking, Financial Services, or Online Payments is preferred;
• Minimum 2 years of experience in a fraud-related role or a similar position is required;
• Fluency in English is a must, additional languages are advantageous.
Desirable skills:
• Interest in online businesses and expand knowledge in online payments and fraud;
• Motivated to learn, explore new things, and grow within the company;
• Critical Thinker that can connect the dots with Fast Decision-Making ability;
• Excellent attention to detail.
Languages:
• Fluency in English is a must, additional languages are advantageous.
Conditions
- Competitive salary based on qualifications and experience;
- Developing your professional competencies through courses and/or conferences;
- Full medical insurance for you and your family;
- Free catering in the office, and a free cafeteria with a health bar;
- Medical insurance for the whole family, mobile package, support with the purchase of a car, and covering of school/kindergartens expenses;
- Big friendly community, IT international teams, corporate events, team buildings;
- No dress code.
Recruitment process
- Interview with HR (30 minutes);
- Technical interview (1 hour);
- Test task.