1. Partner Communications:

• Maintain and enhance relationships with payment partners.
• Act as the primary point of contact for all payment-related inquiries and issues.

•   Coordinate and facilitate regular meetings and communications with partners to ensure alignment and resolve any discrepancies.

2. Streamline Payment Processes:

•  Oversee daily payment operations, including processing payments, reconciliations, and managing payment gateways.
• Develop and implement efficient payment processing workflows to reduce errors and increase transaction speed.
• Collaborate with cross-functional teams to ensure payment processes are integrated and optimized within the overall business operations.

3. Improve Metrics:

• Monitor and analyze payment metrics to identify trends, discrepancies, and areas for improvement.
• Prepare and present regular reports on payment performance, including transaction volumes, error rates, and processing times.
• Develop and track key performance indicators (KPIs) to measure the success of payment operations and drive continuous improvement.

4. Optimize Processes:

• Identify opportunities for process automation and implement solutions to streamline payment operations.
• Collaborate with IT and development teams to implement system enhancements and upgrades that support efficient payment processing.

5. Customer Experience:

• Ensure a seamless and positive payment experience for customers by promptly addressing payment-related issues and inquiries.
• Continuously evaluate and improve the customer payment journey to enhance overall user experience.

• Experience in payment operations within the e-commerce sector with merchants with global reach.
• Strong understanding of global payment processing, alternative payment methods, risk management, and compliance.
• Prior experience being involved with a development team, with a focus on payments or fintech applications.
• Analytical mindset with the ability to make data-driven decisions.
• Familiarity with global payment trends, emerging technologies, and alternative payment methods.

• The equipped office in the center of the city;
• 300 days of sunshine a year, Mediterranean coast, fruits, and a friendly atmosphere;
• A steep springboard for personal and professional growth;
• Employment contract under EU law, white salary, Cyprus work visa for 3 years, company support in obtaining work visas for family members;
• Developing your professional competencies through courses and/or conferences;
• Language courses, mindfulness webinars, corporate discounts on Coursera and other platforms, corporate incentive programs;
• Free catering in the office, and a free cafeteria with a health bar;
• Medical insurance for the whole family, mobile package, support with the purchase of a car, and covering of school/kindergartens expenses;
• New MacBook / iMac and other equipment at your request;
• The possibility of self-realization, and the possibility to influence technical decisions making;
• Big friendly community, IT international teams, corporate events, team buildings, and hackathons.

1. HR interview (40 min);
2. Interview with watcher (1.5 hour);
3. Final interview (1 hour).