1. Team Operations & Performance:
- Organize and manage the daily operations of the team, including workload planning and delivery execution.
- Facilitate key team rituals such as sprint plannings, stand-ups, retrospectives, and grooming sessions.
- Act as the primary resolver of team-level blockers and escalate issues when appropriate.
- Track key performance metrics and ensure alignment with business expectations.
2. People Management & Development:
- Lead recruitment efforts in collaboration with the hiring team; participate in interviews and decision-making.
- Own onboarding and offboarding processes to ensure smooth transitions.
- Set clear goals for team members and conduct regular one-on-one meetings to discuss performance, growth, and well-being.
- Drive motivation and engagement by fostering a positive team culture and identifying risks of burnout.
- Develop and review individual career plans; provide timely and constructive feedback.
- Conduct performance reviews and participate in compensation and promotion discussions.
3. Planning & Prioritization:
- Oversee task decomposition and estimation.
- Distribute and monitor progress on tasks, ensuring alignment with project goals and team capabilities.
- Balance urgent needs with planned initiatives and drive prioritization discussions with stakeholders.
- Manage sprint priorities and ensure team members understand focus areas.
4. Cross-Functional Collaboration:
- Act as a central point of contact for product managers, project managers, and other team leads.
- Coordinate cross-team tasks and dependencies to reduce delivery friction.
- Communicate breaking changes and key updates to relevant teams in a timely manner.
- Foster transparency and efficiency in cross-team workflows.
5. Risk Management:
- Monitor and mitigate team-level risks including bus factor, knowledge silos, and delivery blockers.
- Proactively address risks related to team structure (e.g., attrition, promotions, reassignments).
- Collaborate with Technical Leads to identify and plan for technical risks and maintenance efforts.
- Provide input into workforce planning and hiring priorities.
6. Process & Continuous Improvement:
- Track and analyze team-level and product-related metrics; define and maintain baselines.
- Challenge the validity and usefulness of existing metrics and propose improvements.
- Implement and adapt new team processes, assess adoption, and collect feedback to iterate.
- Pilot process innovations at the team level and support broader adoption if successful.