Indian-speaking Community Manager
Community
2+ years of experience
remote
MAYFLOWER
Mayflower is a technology company that alters the entertainment industry to a new level of perception and engagement.
We are building the future of live entertainment. We believe that by providing people with the best and highest-quality live streaming experience in entertainment, we can tackle the world’s “problems” better, together!
We are looking for an Indian-speaking Community Manager.
We already have a large CM community in the US / Central Asian Cooperation / South Korea / Japan / Latin America / Europe / Australia. We use English for our general communication and we are responsible for making our community thrive and feel comfortable.
Responsibilities
- Forming and developing project Indian-speaking community;
- Attracting new people to the community.
- Attend offline events and meet with community representatives.
- Providing feedback to the Indian-speaking market: moderating, managing, and developing existing Discord and Telegram channels.
- Active interaction with chat participants, helps in the adaptation of new participants;
- Analyzing metrics and conducting activities within chat rooms and community;
- Conflict resolution;
- Gathering feedback on what could be improved in the existing functionality and platform;
- Localizing and adapting the site for Indian-speaking users: check new translations and report if you notice a mistake on the site in the existing ones.
Requirements
- Knowledge of the Indian languages at the level of a native speaker;
- Experience in a similar position of 1 year or more (Community Manager, Content Manager or SMM) on an online project;
- English level B2+ (we use English as a main language for communication);
- Knowing Telegram and Discord can be a big plus;
- Literacy, attentiveness and sensitivity to people;
- Proactivity and independence;
- Excellent communication skills: openness, tactfulness, friendliness, diplomacy and inner liberation;
- Understanding how to solve a conflict or prevent it.
Conditions
- Opportunity to work remotely;
- Professional development in a rapidly growing project;
- Flexible working hours;
- Constant education & leveling up your skills;
- Attendance at events and the opportunity to travel;
- Unique opportunity to build your career among the best professionals on the market.
Recruitment process
- Interview with HR (30 minutes);
- Technical Interview (45 minutes);
- Test task.