• Onboard newly signed clients into the Payment Gateway product, partly assist with integration if needed;
• Manage, support and grow a portfolio of merchants;
• Facilitate current customers to achieve KPIs using Payment Gateway's orchestration solution;
• Track customer's success, review performance, provide insights on potential improvements;
• Upsell new features / payment solutions.

• Business development experience in tech (preferably fintech), 1-2 years at least;
• Key Accounts management / customer success or similar experience in customer facing roles, 2-3 years at least;
• Experience in payments is a must, 2 years at least;
• Excellent communication, planning, customer centric approach, risk management, problem-solving, cross-team collaboration;
• Fluent English + one of European languages as a plus.

Qualifications that can be a plus:

• Exposure to high-risk sector.

We know that top talent thrives in the right conditions, so here's what you can expect when joining us:

• Full remote work.
• Competitive compensation with a service contract.
• Transparent performance reviews twice a year, with bonus opportunities and salary adjustments.
• An annual allowance that you can use for home office improvements, sports activities, equipment upgrades, and more—tailor it to what benefits you most.
• Investment in your development: paid language courses, access to various learning platforms, and a mindfulness benefit, including psychological support with 50% coverage.
• Career growth in a fast-scaling project with opportunities to influence technical decisions.
• A culture of recognition: our peer reward program celebrates contributions from across the team.

1. HR Interivew (30 mins);
2. Tech Interview (1 hour);
3. Final interview.